HR Service
Employee Relations Management
Workplace conflict resolution and culture building
Employee Relations Management focuses on clear policies, fair investigations, and consistent manager guidance. We audit handbooks, corrective action processes, and documentation practices, then create training that equips leaders to handle issues early. Our work balances employee experience with risk mitigation so teams feel respected and policies are applied evenly.
We set up intake channels, response SLAs, and escalation paths. Templates for coaching, warnings, and separation keep records organized. Mediation approaches and communication plans reduce disruption. Houston, TX employers gain confidence that employee relations is handled with care and compliance.
What's included
- •Policy and handbook review with recommendations
- •Issue intake workflows and escalation rules
- •Investigation playbooks and templates
- •Manager training on conversations and documentation
- •Mediation guidance and communication scripts
- •Separation checklists and record retention standards
Common situations
- •Teams experience inconsistent handling of performance issues
- •Managers need training to document and escalate correctly
- •Organization wants to reduce risk of disputes and claims
Example capability
Example of the type of engagement we can handle
Scope
Build policies, training, and response processes for employee relations
Client situation
Multi-location employer with uneven documentation and escalations
Our approach
Audit policies, create playbooks, train managers, and monitor adherence
Expected outcome
Consistent handling of issues with clear records and reduced risk
Contact us to discuss your project in Houston, TX. We can share references upon request.
Frequently asked
Do you provide investigation support?+
Yes. We design investigation procedures and can facilitate fact-finding for Houston, TX employers while advising them to confirm legal steps with counsel.
Can you update our handbook?+
We refresh policies and align them to current practices in Houston, TX, then train managers on application.
How do you reduce disputes?+
We implement early issue intake, mediation options, and manager coaching so concerns in Houston, TX are addressed quickly.
What about documentation standards?+
We provide templates and retention guidelines tailored to teams in Houston, TX to keep records consistent.